All Systems Operational

Locations

Sso.dynatrace.com




Operational

Account.dynatrace.com




Operational

Cluster 1 in US East Virginia




Operational

Cluster 2 in US West Oregon




Operational

Cluster 3 in US East Virginia




Operational

Cluster 4 in EU West Ireland




Operational

Cluster 5 in APAC Southeast Sydney




Operational

Cluster 6 in US East Virginia




Operational

Cluster 7 in EU West Ireland




Operational

Cluster 8 in US East Virginia




Operational

Cluster 9 in EU West Ireland




Operational

Cluster 10 in US East Virginia




Operational

Cluster 11 in US East Virginia




Operational

Cluster 12 in APAC Southeast Sydney




Operational

Cluster 13 in EU West Ireland




Operational

Cluster 14 in US East Virginia




Operational

Cluster 15 in US East Virginia




Operational

Cluster 16 in US West Oregon




Operational

Cluster 17 in US East Virginia




Operational

Cluster 18 in US West Oregon




Operational

Cluster 19 in EU West Ireland




Operational

Cluster 20 in EU West Ireland




Operational

Cluster 21 in US East Virginia




Operational

Cluster 22 in US East Virginia




Operational

Cluster 23 in EU West Ireland




Operational

Cluster 24 in US West Oregon




Operational

Cluster 25 in US East Virginia




Operational

Cluster 26 in US East Virginia




Operational

Cluster 27 in APAC Southeast Sydney




Operational

Cluster 28 in US East Virginia




Operational

Cluster 29 in EU West Ireland




Operational

Cluster 30 in EU West Ireland




Operational

Cluster 31 in US East Virginia




Operational

Cluster 32 in US East Virginia




Operational

Cluster 33 in EU West Ireland




Operational

Cluster 34 in EU West Ireland




Operational

Cluster 35 in US East Virginia




Operational

Cluster 36 in US East Virginia




Operational

Cluster 37 in US West Oregon




Operational

Cluster 38 in EU West Ireland




Operational

Cluster 39 in US East Virginia




Operational

Cluster 40 in APAC Southeast Sydney




Operational

Cluster 41 in EU West Ireland




Operational

Cluster 42 in US East Virginia




Operational

Cluster 43 in EU West Ireland




Operational

Cluster 44 in US East Virginia




Operational

Cluster 45 in US East Virginia




Operational

Cluster 46 in EU Central Frankfurt




Operational

Cluster 47 in EU West London




Operational

Cluster 48 in US East Virginia




Operational

Cluster 49 in EU Central Frankfurt




Operational

Cluster 50 in US East Virginia




Operational

Cluster 51 in US East Virginia




Operational

Dynatrace Synthetic Locations




Operational

Dynatrace Synthetic Back-End




Operational

Dynatrace Mission Control




Operational

Search.dynatrace.com




Operational

Website: dynatrace.com




Operational

Support.dynatrace.com




Operational

Help.dynatrace.com




Operational

Answers.dynatrace.com




Operational

Davis Assistant




Operational

OneAgent Related Issues




Operational

Dynatrace Mobile App




Operational

External Services

History (Last 7 days)

Incident Status

Service disruption


Components

Cluster 3 in US East Virginia, Cluster 15 in US East Virginia, Cluster 17 in US East Virginia, Cluster 22 in US East Virginia, Cluster 25 in US East Virginia, Cluster 26 in US East Virginia, Cluster 28 in US East Virginia


Locations

US East - Virginia




September 22, 2020 2:14AM UTC
[Resolved] We have deployed OneAgent 1.201.111 to all affected clusters, and the issue should now be resolved. We apologize for any inconvenience and please feel free to reach us via in-product Chat or support ticket in case there is any question.

September 22, 2020 2:08AM UTC
[Investigating] The OneAgent Operator on Kubernetes platform blocks downgrades throwing error "Downgrading OneAgent is not supported, please uninstall the old version first" and causing the pods to be down. You may experience this issue if your tenant are on the list of affected clusters. We have identified root cause to be related to our recent revoking of deployment of OneAgent 1.201. We are currently working on shipping the latest version 1.201.111 so the issue should be resolved as soon as possible

Incident Status

Partial service disruption


Components

Dynatrace Synthetic Locations


Locations

All locations




September 21, 2020 1:04PM UTC
[Resolved] We have identified the cause of the bug released with the latest ActiveGate Synthetic version. This may have caused non operational browser and browser click-path monitoring for private locations. A new version was released to resolve the problem. The latest Deployed Synthetic version 1.199.35.20200919-034616. If you are still having issues, please reach out via product chat or open a Support Case for assistance.

September 18, 2020 8:30PM UTC
[Identified] We have identified the cause of this issue and are in the process of pushing out a fix. We apologize for any inconvenience this has caused and thank you for your patience while we investigate and resolve this issue.

September 18, 2020 2:36PM UTC
[Investigating] Our team detected a problem with the latest ActiveGate Synthetic version which can lead to non operational browser and browser click-path monitoring for private locations. Please check your current version of the Synthetic Engine; if it is 1.199.0 you may be affected. Please check back here for updates on this, please reach out to DynatraceONE via Chat or open a Support ticket for further information if needed