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Active Incident

Dynatrace Product




Partial service disruption

Dynatrace ecosystem services




Operational

Sso.dynatrace.com




Operational

Account.dynatrace.com




Operational

myaccount.dynatrace.com




Operational

AWS - Cluster 1 in US East Virginia




Operational

AWS - Cluster 2 in US West Oregon




Operational

AWS - Cluster 3 in US East Virginia




Operational

AWS - Cluster 4 in EU West Ireland




Operational

AWS - Cluster 5 in APAC Southeast Sydney




Operational

AWS - Cluster 6 in US East Virginia




Operational

AWS - Cluster 7 in EU West Ireland




Operational

AWS - Cluster 8 in US East Virginia




Operational

AWS - Cluster 9 in EU West Ireland




Operational

AWS - Cluster 10 in US East Virginia




Operational

AWS - Cluster 11 in US East Virginia




Operational

AWS - Cluster 12 in APAC Southeast Sydney




Operational

AWS - Cluster 13 in EU West Ireland




Operational

AWS - Cluster 14 in US East Virginia




Operational

AWS - Cluster 15 in US East Virginia




Operational

AWS - Cluster 16 in US West Oregon




Operational

AWS - Cluster 17 in US East Virginia




Operational

AWS - Cluster 18 in US West Oregon




Operational

AWS - Cluster 19 in EU West Ireland




Operational

AWS - Cluster 20 in EU West Ireland




Operational

AWS - Cluster 21 in US East Virginia




Operational

AWS - Cluster 22 in US East Virginia




Operational

AWS - Cluster 23 in EU West Ireland




Operational

AWS - Cluster 24 in US West Oregon




Operational

AWS - Cluster 25 in US East Virginia




Operational

AWS - Cluster 26 in US East Virginia




Operational

AWS - Cluster 27 in APAC Southeast Sydney




Operational

AWS - Cluster 28 in US East Virginia




Operational

AWS - Cluster 29 in EU West Ireland




Operational

AWS - Cluster 30 in EU West Ireland




Operational

AWS - Cluster 31 in US East Virginia




Operational

AWS - Cluster 32 in US East Virginia




Operational

AWS - Cluster 33 in EU West Ireland




Operational

AWS - Cluster 34 in EU West Ireland




Operational

AWS - Cluster 35 in US East Virginia




Operational

AWS - Cluster 36 in US East Virginia




Operational

AWS - Cluster 37 in US West Oregon




Operational

AWS - Cluster 38 in EU West Ireland




Operational

AWS - Cluster 39 in US East Virginia




Operational

AWS - Cluster 40 in APAC Southeast Sydney




Operational

AWS - Cluster 41 in EU West Ireland




Operational

AWS - Cluster 42 in US East Virginia




Operational

AWS - Cluster 43 in EU West Ireland




Operational

AWS - Cluster 44 in US East Virginia




Operational

AWS - Cluster 45 in US East Virginia




Operational

AWS - Cluster 46 in EU Central Frankfurt




Operational

AWS - Cluster 47 in EU West London




Operational

AWS - Cluster 48 in US East Virginia




Operational

AWS - Cluster 49 in EU Central Frankfurt




Operational

AWS - Cluster 50 in US East Virginia




Operational

AWS - Cluster 51 in US East Virginia




Operational

AWS - Cluster 52 in APAC Southeast Sydney




Operational

AWS - Cluster 53 in US East Virginia




Operational

AWS - Cluster 54 in US East Virginia




Operational

AWS - Cluster 56 in US East Virginia




Operational

AWS - Cluster 57 in US East Virginia




Operational

AWS - Cluster 58 in EU West Ireland




Operational

AWS - Cluster 59 in US West Oregon




Operational

AWS - Cluster 60 in US East Virginia




Operational

AWS - Cluster 61 in US East Virginia




Operational

AWS - Cluster 62 in US East Virginia




Operational

AWS - Cluster 63 in US East Virginia




Operational

AWS - Cluster 64 in US East Virginia




Operational

AWS - Cluster 65 in EU West Ireland




Operational

AWS - Cluster 66 in CA Central Canada




Operational

AWS - Cluster 67 in US East Virginia




Operational

AWS - Cluster 68 in US East Virginia




Operational

AWS - Cluster 69 in CA Central Canada




Operational

AWS - Cluster 70 in US East Virginia




Operational

AWS - Cluster 71 in US East Virginia




Operational

AWS - Cluster 72 in US East Virginia




Operational

AWS - Cluster 73 in US East Virginia




Operational

AWS - Cluster 74 in SA East São Paulo




Operational

AWS - Cluster 75 in US East Virginia




Operational

AWS - Cluster 76 in EU West London




Operational

AWS - Cluster 77 in EU West London




Operational

AWS - Cluster 78 in APAC Southeast Singapore




Operational

AWS - Cluster 79 in EU Central Frankfurt




Operational

AWS - Cluster 80 in APAC Southeast Sydney




Operational

AWS - Cluster 81 in US East Virginia




Operational

AWS - Cluster 82 in US East Virginia




Operational

AWS - Cluster 83 in US West Oregon




Operational

AWS - Cluster 84 in US East Virginia




Operational

AWS - Cluster 85 in AP South Mumbai




Operational

AWS - Cluster 86 in CA Central Canada




Operational

AWS - Cluster 87 in AP Northeast Tokyo




Operational

AWS - Cluster 88 in CA Central Canada




Operational

AWS - Cluster 89 in US West Oregon




Operational

AWS - Cluster 90 in SA East São Paulo




Operational

AWS - Cluster 91 in EU West Ireland




Operational

AWS - Cluster 92 in US East Virginia




Operational

AWS - Cluster 93 in US East Virginia




Operational

AWS - Cluster 94 in IL Central Tel Aviv




Operational

AWS - Cluster 95 in US East Virginia




Operational

AWS - Cluster 98 in US East Virginia




Operational

AWS - Cluster 99 in US East Virginia




Operational

Azure - Cluster 0 in US East Virginia




Operational

Azure - Cluster 1 in US East Virginia




Operational

Azure - Cluster 2 in US East Virginia




Operational

Azure - Cluster 3 in West Europe Netherlands




Operational

Azure - Cluster 15 in West Europe Netherlands




Operational

Azure - Cluster 4 in US West 3 Arizona




Operational

Azure - Cluster 5 in Canada Central




Operational

Azure - Cluster 6 in UAE North




Operational

Azure - Cluster 7 in Switzerland North




Operational

Azure - Cluster 8 in US East Virginia




Operational

Azure - Cluster 9 in US East Virginia




Operational

Azure - Cluster 10 in US East Virginia




Operational

Azure - Cluster 11 in US West Arizona




Operational

Azure - Cluster 12 in US East Virginia




Operational

Azure - Cluster 13 in US West Arizona




Operational

GCP - Cluster 1 in US East4 Virginia




Operational

GCP - Cluster 2 in EUROPE West3 Frankfurt




Operational

GCP - Cluster 3 in US East4 Virginia




Operational

GCP - Cluster 4 in US East4 Virginia




Operational

Dynatrace for Government




Operational

Dynatrace Synthetic Locations




Operational

Dynatrace Synthetic Back-End




Operational

Dynatrace Mission Control




Operational

Search.dynatrace.com




Operational

Website: dynatrace.com




Operational

Support.dynatrace.com




Operational

Davis Assistant




Operational

OneAgent Related Issues




Operational

Dynatrace Mobile App




Operational

Community.dynatrace.com




Operational

External Services

Incident Status

Partial service disruption

Components

Dynatrace Product

Locations

Process-AWS-americas, Process-AWS-europe, Process-AWS-asia-pacific, Process-Azure-americas, Process-Azure-europe, Process-Azure-asia-pacific, Process-GCP-americas, Process-GCP-europe, Process-GCP-asia-pacific



December 6, 2024 1:30PM UTC
[Identified] We have prepared a hotfix and are in the process of rolling it out. In the mean time, a workaround to implement changes using the Dynatrace API is possible. https://docs.dynatrace.com/docs/discover-dynatrace/references/dynatrace-api/environment-api/settings

December 5, 2024 9:07PM UTC
[Identified] We have identified the issue and are working on a permanent fix. In the meantime, a workaround to implement changes using the Dynatrace API is possible. https://docs.dynatrace.com/docs/discover-dynatrace/references/dynatrace-api/environment-api/settings If you need help please open a support ticket and we can assist you further. We apologize for any inconvenience this may have caused.

December 5, 2024 6:33PM UTC
[Investigating] We are investigating reports from customers who are unable to access the OneAgent features page in their SaaS tenants. We will update here as more information becomes available. #Scope: OneAgent Feature settings page

Locations