All Systems Operational

Locations

Sso.dynatrace.com




Operational

Account.dynatrace.com




Operational

Cluster 1 in US East Virginia




Operational

Cluster 2 in US West Oregon




Operational

Cluster 3 in US East Virginia




Operational

Cluster 4 in EU West Ireland




Operational

Cluster 5 in APAC Southeast Sydney




Operational

Cluster 6 in US East Virginia




Operational

Cluster 7 in EU West Ireland




Operational

Cluster 8 in US East Virginia




Operational

Cluster 9 in EU West Ireland




Operational

Cluster 10 in US East Virginia




Operational

Cluster 11 in US East Virginia




Operational

Cluster 12 in APAC Southeast Sydney




Operational

Cluster 13 in EU West Ireland




Operational

Cluster 14 in US East Virginia




Operational

Cluster 15 in US East Virginia




Operational

Cluster 16 in US West Oregon




Operational

Cluster 17 in US East Virginia




Operational

Cluster 18 in US West Oregon




Operational

Cluster 19 in EU West Ireland




Operational

Cluster 20 in EU West Ireland




Operational

Cluster 21 in US East Virginia




Operational

Cluster 22 in US East Virginia




Operational

Cluster 23 in EU West Ireland




Operational

Cluster 24 in US West Oregon




Operational

Cluster 25 in US East Virginia




Operational

Cluster 26 in US East Virginia




Operational

Cluster 27 in APAC Southeast Sydney




Operational

Cluster 28 in US East Virginia




Operational

Cluster 29 in EU West Ireland




Operational

Cluster 30 in EU West Ireland




Operational

Cluster 31 in US East Virginia




Operational

Cluster 32 in US East Virginia




Operational

Cluster 33 in EU West Ireland




Operational

Cluster 34 in EU West Ireland




Operational

Cluster 35 in US East Virginia




Operational

Cluster 36 in US East Virginia




Operational

Cluster 37 in US West Oregon




Operational

Cluster 38 in EU West Ireland




Operational

Cluster 39 in US East Virginia




Operational

Cluster 40 in APAC Southeast Sydney




Operational

Cluster 41 in EU West Ireland




Operational

Cluster 42 in US East Virginia




Operational

Cluster 43 in EU West Ireland




Operational

Cluster 44 in US East Virginia




Operational

Cluster 45 in US East Virginia




Operational

Cluster 46 in EU Central Frankfurt




Operational

Cluster 47 in EU West London




Operational

Cluster 48 in US East Virginia




Operational

Cluster 49 in EU Central Frankfurt




Operational

Cluster 50 in US East Virginia




Operational

Cluster 51 in US East Virginia




Operational

Cluster 52 in APAC Southeast Sydney




Operational

Cluster 53 in US East Virginia




Operational

Cluster 54 in US East Virginia




Operational

Cluster 55 in US West Oregon




Operational

Cluster 56 in US East Virginia




Operational

Cluster 57 in US East Virginia




Operational

Cluster 58 in EU West Ireland




Operational

Cluster 59 in US West Oregon




Operational

Cluster 60 in US East Virginia




Operational

Cluster 61 in US East Virginia




Operational

Cluster 62 in US East Virginia




Operational

Cluster 63 in US East Virginia




Operational

Cluster 64 in US East Virginia




Operational

Cluster 65 in EU West Ireland




Operational

Cluster 66 in CA Central Canada




Operational

Cluster 67 in US East Virginia




Operational

Cluster 68 in US East Virginia




Operational

Cluster 69 in CA Central Canada




Operational

Cluster 70 in US East Virginia




Operational

Cluster 71 in US East Virginia




Operational

Cluster 72 in US East Virginia




Operational

Cluster 73 in US East Virginia




Operational

Dynatrace Synthetic Locations




Operational

Dynatrace Synthetic Back-End




Operational

Dynatrace Mission Control




Operational

Search.dynatrace.com




Operational

Website: dynatrace.com




Operational

Support.dynatrace.com




Operational

Help.dynatrace.com




Operational

Answers.dynatrace.com




Operational

Davis Assistant




Operational

OneAgent Related Issues




Operational

Dynatrace Mobile App




Operational

External Services

AWS EC2

AWS S3

History (Last 7 days)

Increased failure rate accessing Dynatrace WebUIPartial service disruption

Incident Status

Partial service disruption


Components

Cluster 1 in US East Virginia, Cluster 32 in US East Virginia, Cluster 63 in US East Virginia, Cluster 64 in US East Virginia


Locations

US East - Virginia



September 27, 2021 11:11AM UTC
[Resolved] The issue is completely mitigated right now. If you experienced any issues during the time we want to apologize for any inconvenience caused.

September 27, 2021 6:39AM UTC
[Monitoring] We see a positive trend of the failure rates decreasing again and are monitoring the issue closely until it's fully resolved.

September 27, 2021 3:11AM UTC
[Identified] We have identified the root cause of the issue being an AWS hardware failure and are working with AWS towards a solution. In the meanwhile we are isolating affected areas to ensure smooth experience accessing the Dynatrace WebUI.

September 27, 2021 2:23AM UTC
[Investigating] We are currently investigating an increased failure rate when accessing the Dynatrace WebUI.
Agent updates not completing, stuck in pending statePartial service disruption

Incident Status

Partial service disruption


Components

Cluster 17 in US East Virginia, Cluster 27 in APAC Southeast Sydney, Cluster 32 in US East Virginia, Cluster 36 in US East Virginia, Cluster 68 in US East Virginia


Locations

APAC Southeast - Sydney, US East - Virginia



September 26, 2021 11:27PM UTC
[Resolved] This issue has resolved and agent auto update is working again. We apologize for any inconvenience.

September 25, 2021 4:14PM UTC
[Investigating] Currently we are investigating an issue where One Agent updates are stuck in a pending state because of a connection error to the cluster resulting in a 403 - Fordbidden message within the agent log. We are investigating this issue and will keep you updated here as we progress through this issue. We apologize for the inconvenience and hope to have this resolved as quickly as possible.
Help / Documentation not accessible on the Dynatrace websiteService disruption

Incident Status

Service disruption


Components

Help.dynatrace.com


Locations

US East - Virginia



September 21, 2021 7:58PM UTC
[Resolved] We have resolved the issue and the pages are now accessible again. We apologize for the inconvenience again.

September 21, 2021 7:07PM UTC
[Investigating] We are investigating a problem with our help/documentation pages on our Dynatrace website. We will continue to work on the issue until resolution. We apologize for this inconvenience!