All Systems Operational

Locations

Sso.dynatrace.com




Operational

Account.dynatrace.com




Operational

Cluster 1 in US East Virginia




Operational

Cluster 2 in US West Oregon




Operational

Cluster 3 in US East Virginia




Operational

Cluster 4 in EU West Ireland




Operational

Cluster 5 in APAC Southeast Sydney




Operational

Cluster 6 in US East Virginia




Operational

Cluster 7 in EU West Ireland




Operational

Cluster 8 in US East Virginia




Operational

Cluster 9 in EU West Ireland




Operational

Cluster 10 in US East Virginia




Operational

Cluster 11 in US East Virginia




Operational

Cluster 12 in APAC Southeast Sydney




Operational

Cluster 13 in EU West Ireland




Operational

Cluster 14 in US East Virginia




Operational

Cluster 15 in US East Virginia




Operational

Cluster 16 in US West Oregon




Operational

Cluster 17 in US East Virginia




Operational

Cluster 18 in US West Oregon




Operational

Cluster 19 in EU West Ireland




Operational

Cluster 20 in EU West Ireland




Operational

Cluster 21 in US East Virginia




Operational

Cluster 22 in US East Virginia




Operational

Cluster 23 in EU West Ireland




Operational

Cluster 24 in US West Oregon




Operational

Cluster 25 in US East Virginia




Operational

Cluster 26 in US East Virginia




Operational

Cluster 27 in APAC Southeast Sydney




Operational

Cluster 28 in US East Virginia




Operational

Cluster 29 in EU West Ireland




Operational

Cluster 30 in EU West Ireland




Operational

Cluster 31 in US East Virginia




Operational

Cluster 32 in US East Virginia




Operational

Cluster 33 in EU West Ireland




Operational

Cluster 34 in EU West Ireland




Operational

Cluster 35 in US East Virginia




Operational

Cluster 36 in US East Virginia




Operational

Cluster 37 in US West Oregon




Operational

Cluster 38 in EU West Ireland




Operational

Cluster 39 in US East Virginia




Operational

Cluster 40 in APAC Southeast Sydney




Operational

Cluster 41 in EU West Ireland




Operational

Dynatrace Synthetic Locations




Operational

Dynatrace Synthetic Back-End




Operational

Dynatrace Mission Control




Operational

Search.dynatrace.com




Operational

Website: dynatrace.com




Operational

Support.dynatrace.com




Operational

Help.dynatrace.com




Operational

Answers.dynatrace.com




Operational

External Services

AWS EC2

AWS S3

History (Last 7 days)

Account management issues for Dynatrace SaaSPartial service disruption

Incident Status

Partial service disruption


Components

Account.dynatrace.com


Locations

US East - Virginia



August 14, 2019 8:08AM UTC
[Resolved] The issue has been resolved and the root cause was identified. The incident is now closed.

August 13, 2019 10:45PM UTC
[Monitoring] Maintenance has been completed and Account management capabilities are operational for all customers. We will continue to monitor to confirm full resolution of this issue shortly. Thank you for your patience with this matter.

August 13, 2019 10:07PM UTC
[Monitoring] Maintenance will begin shortly after 18:00 ET to further address and resolve the earlier issue with Account Management capabilities During this time there is a potential that Account Management capabilities or switching tenants will be unavailable for customers. Thank you for your continued patience while we work to resolve this issue.

August 13, 2019 8:35PM UTC
[Monitoring] The current issue with Account management has been identified and is operational while we continue to address the root cause. The issue started shortly before 15:00 ET and the affected components became operational at 15:55 ET We will continue to monitor the status until fully resolved. Customers should be able to manage users and navigate between tenants again. Thank you for your patience while we continue to address this issue.

August 13, 2019 8:19PM UTC
[Investigating] Some customers may have difficulty navigating in the Account management menu or switching tenants from that menu at this time. This will not affect signing into any tenant directly. All SaaS tenants will still be accessible to users. Thank you for your patience while we address this issue.