logo

Active Incident

Dynatrace Product




Operational


Dynatrace ecosystem services




Operational


Sso.dynatrace.com




Operational


Account.dynatrace.com




Operational


myaccount.dynatrace.com




Operational


AWS - Cluster 1 in US East Virginia




Operational


AWS - Cluster 2 in US West Oregon




Operational


AWS - Cluster 3 in US East Virginia




Operational


AWS - Cluster 4 in EU West Ireland




Operational


AWS - Cluster 5 in APAC Southeast Sydney




Operational


AWS - Cluster 6 in US East Virginia




Operational


AWS - Cluster 7 in EU West Ireland




Operational


AWS - Cluster 8 in US East Virginia




Operational


AWS - Cluster 9 in EU West Ireland




Operational


AWS - Cluster 10 in US East Virginia




Operational


AWS - Cluster 11 in US East Virginia




Operational


AWS - Cluster 12 in APAC Southeast Sydney




Operational


AWS - Cluster 13 in EU West Ireland




Operational


AWS - Cluster 14 in US East Virginia




Operational


AWS - Cluster 15 in US East Virginia




Operational


AWS - Cluster 16 in US West Oregon




Operational


AWS - Cluster 17 in US East Virginia




Operational


AWS - Cluster 18 in US West Oregon




Operational


AWS - Cluster 19 in EU West Ireland




Operational


AWS - Cluster 20 in EU West Ireland




Operational


AWS - Cluster 22 in US East Virginia




Operational


AWS - Cluster 23 in EU West Ireland




Operational


AWS - Cluster 24 in US West Oregon




Operational


AWS - Cluster 25 in US East Virginia




Operational


AWS - Cluster 26 in US East Virginia




Operational


AWS - Cluster 27 in APAC Southeast Sydney




Operational


AWS - Cluster 28 in US East Virginia




Operational


AWS - Cluster 29 in EU West Ireland




Operational


AWS - Cluster 30 in EU West Ireland




Operational


AWS - Cluster 31 in US East Virginia




Operational


AWS - Cluster 32 in US East Virginia




Operational


AWS - Cluster 33 in EU West Ireland




Operational


AWS - Cluster 34 in EU West Ireland




Operational


AWS - Cluster 35 in US East Virginia




Operational


AWS - Cluster 36 in US East Virginia




Operational


AWS - Cluster 37 in US West Oregon




Operational


AWS - Cluster 38 in EU West Ireland




Operational


AWS - Cluster 39 in US East Virginia




Operational


AWS - Cluster 40 in APAC Southeast Sydney




Operational


AWS - Cluster 41 in EU West Ireland




Operational


AWS - Cluster 42 in US East Virginia




Operational


AWS - Cluster 43 in EU West Ireland




Operational


AWS - Cluster 44 in US East Virginia




Operational


AWS - Cluster 45 in US East Virginia




Operational


AWS - Cluster 46 in EU Central Frankfurt




Operational


AWS - Cluster 47 in EU West London




Operational


AWS - Cluster 48 in US East Virginia




Operational


AWS - Cluster 49 in EU Central Frankfurt




Operational


AWS - Cluster 50 in US East Virginia




Operational


AWS - Cluster 51 in US East Virginia




Operational


AWS - Cluster 52 in APAC Southeast Sydney




Operational


AWS - Cluster 53 in US East Virginia




Operational


AWS - Cluster 54 in US East Virginia




Operational


AWS - Cluster 56 in US East Virginia




Operational


AWS - Cluster 57 in US East Virginia




Operational


AWS - Cluster 58 in EU West Ireland




Operational


AWS - Cluster 59 in US West Oregon




Operational


AWS - Cluster 60 in US East Virginia




Operational


AWS - Cluster 61 in US East Virginia




Operational


AWS - Cluster 62 in US East Virginia




Operational


AWS - Cluster 63 in US East Virginia




Operational


AWS - Cluster 64 in US East Virginia




Operational


AWS - Cluster 65 in EU West Ireland




Operational


AWS - Cluster 66 in CA Central Canada




Operational


AWS - Cluster 67 in US East Virginia




Operational


AWS - Cluster 68 in US East Virginia




Operational


AWS - Cluster 69 in CA Central Canada




Operational


AWS - Cluster 70 in US East Virginia




Operational


AWS - Cluster 71 in US East Virginia




Operational


AWS - Cluster 72 in US East Virginia




Operational


AWS - Cluster 73 in US East Virginia




Operational


AWS - Cluster 74 in SA East São Paulo




Operational


AWS - Cluster 75 in US East Virginia




Operational


AWS - Cluster 76 in EU West London




Operational


AWS - Cluster 77 in EU West London




Operational


AWS - Cluster 78 in APAC Southeast Singapore




Operational


AWS - Cluster 79 in EU Central Frankfurt




Operational


AWS - Cluster 80 in APAC Southeast Sydney




Operational


AWS - Cluster 81 in US East Virginia




Operational


AWS - Cluster 82 in US East Virginia




Operational


AWS - Cluster 83 in US West Oregon




Operational


AWS - Cluster 84 in US East Virginia




Operational


AWS - Cluster 85 in AP South Mumbai




Operational


AWS - Cluster 86 in CA Central Canada




Operational


AWS - Cluster 87 in AP Northeast Tokyo




Operational


AWS - Cluster 88 in CA Central Canada




Operational


AWS - Cluster 89 in US West Oregon




Operational


AWS - Cluster 90 in SA East São Paulo




Operational


AWS - Cluster 91 in EU West Ireland




Operational


AWS - Cluster 92 in US East Virginia




Operational


AWS - Cluster 93 in US East Virginia




Operational


AWS - Cluster 94 in IL Central Tel Aviv




Operational


AWS - Cluster 95 in US East Virginia




Operational


AWS - Cluster 97 in US West Oregon




Operational


AWS - Cluster 99 in US East Virginia




Operational


AWS - Cluster 100 in US East Virginia




Operational


AWS - Cluster 101 in US East Virginia




Operational


AWS - Cluster 102 in US East Virginia




Operational


AWS - Cluster 103 in EU West Ireland




Operational


AWS - Cluster 104 in US East Virginia




Operational


AWS - Cluster 105 in US West Oregon




Operational


AWS - Cluster 106 in EU Central Frankfurt




Operational


Azure - Cluster 2 in US East Virginia




Operational


Azure - Cluster 3 in West Europe Netherlands




Operational


Azure - Cluster 15 in West Europe Netherlands




Operational


Azure - Cluster 4 in US West 3 Arizona




Operational


Azure - Cluster 5 in Canada Central




Operational


Azure - Cluster 6 in UAE North




Operational


Azure - Cluster 7 in Switzerland North




Operational


Azure - Cluster 8 in US East Virginia




Operational


Azure - Cluster 9 in US East Virginia




Operational


Azure - Cluster 10 in US East Virginia




Operational


Azure - Cluster 11 in US West Arizona




Operational


Azure - Cluster 12 in US East Virginia




Operational


Azure - Cluster 13 in US West Arizona




Operational


GCP - Cluster 1 in US East4 Virginia




Operational


GCP - Cluster 2 in EUROPE West3 Frankfurt




Operational


GCP - Cluster 3 in US East4 Virginia




Operational


GCP - Cluster 4 in US East4 Virginia




Operational


Dynatrace for Government




Operational


Dynatrace Synthetic Locations




Operational


Dynatrace Synthetic Back-End




Operational


Dynatrace Mission Control




Operational


Search.dynatrace.com




Operational


Website: dynatrace.com




Operational


Support.dynatrace.com




Operational


Davis Assistant




Operational


OneAgent Related Issues




Operational


Dynatrace Mobile App




Operational


Community.dynatrace.com




Operational


External Services

Amazon Web Services

Azure

Google Cloud

Account Management Portal User Account ImpactedOperational

Incident Status

Operational

Components

Dynatrace ecosystem services

Locations

Dynatrace Account Management


January 14, 2026 9:31AM UTC
MONITORING

Mitigation steps have been applied for the issue in the Account Management portal, where modifying user permissions resulted in an error. The affected functionality is now operating as expected, and we are monitoring the system to ensure continued stability. If you are experiencing any other Account Management-related symptoms, such as the User Management feature being invisible or the User Management API Gateway timing out, please contact Dynatrace Support. We apologize for the inconvenience this has caused.

January 13, 2026 10:16PM UTC
IDENTIFIED

We have identified the problem and are now working on a solution. If you are affected by this issue, please open a support ticket so that our team can provide a workaround until the problem is fixed permanently. Thank you for your patience while we work to resolve the problem.

January 13, 2026 7:44PM UTC
INVESTIGATING

We are investigating an issue in the Account Management portal where the User Management feature is not visible or modifying user permissions results in an error. We will update this page as the investigation continues.

Locations

Metrics

EMEA AWS

100.00%




Americas AWS

100.00%




Asia-Pacific AWS

100.00%




EMEA GCP

100.00%




Americas GCP

100.00%




EMEA Azure

100.00%




Americas Azure

100.00%




Asia-Pacific Azure

100.00%




EMEA AWS

100.00%




Americas AWS

100.00%




Asia-Pacific AWS

100.00%




EMEA GCP

100.00%




Americas GCP

100.00%




EMEA Azure

100.00%




Americas Azure

100.00%




Asia-Pacific Azure

100.00%




EMEA AWS

100.00%




Americas AWS

100.00%




Asia-Pacific AWS

100.00%




EMEA GCP

100.00%




Americas GCP

100.00%




EMEA Azure

100.00%




Americas Azure

100.00%




Asia-Pacific Azure

100.00%




background-color